Antenna is looking for an Account Director for our Health practice to manage the development, coordination and direction of integrated public relations and digital marketing activities on behalf of clients, including Big Pharma accounts. This role will be temporarily remote due to COVID-19 and thereafter will be based in our New Jersey or New York office. 

PRIMARY RESPONSIBILITIES

Account Strategy and Management: 

  • Lead strategy development and creation of plans for successful client programs
  • Manage multiple campaigns for a large pharmaceutical client 
  • Drive the creative process and encourage teammates to identify fresh approaches to clients’ programs
  • Assign roles and responsibilities across account teams
  • Monitor financial health of accounts and advise on retainer management
  • Ensure efficient and effective collaboration and coordination with other Antenna divisions (e.g. digital marketing team, web team) on account work 

Client Relations:

  • Take ultimate responsibility for client satisfaction; expediently address client concerns and requests; prioritize client retention
  • Serve as account teams’ primary client contact
  • Drive client update calls, and coach junior staff to own portions of agendas 
  • Work with junior staff to refine written and verbal communication skills, with an emphasis on delivering thoughtful recommendations and attention to detail
  • Hold junior staff accountable for timely reporting and updates to client-facing dashboards

Content Development:

  • Perform final edits on and enforce quality standards for all written materials, including press releases, bylines, case studies and sales collateral
  • Coach junior staff on how to develop compelling written materials and master the art of storytelling
  • Manage all regulatory and legal approvals with the client

Ant Management and Mentorship:

  • Work with junior staff to develop and strengthen PR skills and understanding of clients’ industries
  • Directly manage three to five junior staff members; coordinate performance reviews and make recommendations to senior management regarding salaries and titles
  • Lead and participate in agency team building activities 

Business Development: 

  • Identify and engage with potential client organizations 
  • Attend networking events and industry conferences on behalf of agency
  • Develop and present excellent communications proposals 

QUALIFICATIONS 

  • Bachelor’s degree in Public Relations, Marketing, Journalism or related area 

  • Experience working with Big Pharma companies (e.g. their regulatory and legal approval processes, etc.) 
  • 5+ years of direct public relations experience or related areas
  • Experience managing integrated PR/digital accounts 
  • Extensive experience in the pharmaceutical and biotech industry
  • Excellent writing and editing skills, specifically with experience in writing for healthcare
  • Excellent verbal communications skills, with strong ability to manage and navigate difficult client situations and effectively manage expectations
  • Interest in client subject matter and ability to understand complex science and explain them in accessible, compelling terms
  • Ability to think strategically and connect client goals/objectives with integrated marketing and PR program approaches 
  • Self-motivated, proactive and flexible 
  • Ability to work independently and as part of a team

BENEFITS & PERKS 

  • Competitive salary
  • 18 days PTO to start and company paid holidays
  • Winter recess and Summer Fridays
  • Comprehensive medical, dental and vision insurance
  • Retirement 401(k) with matching
  • Career development, training and mobility
  • Flexible and friendly office culture
  • Work from home policy
  • Healthy snacks
  • Regular outings, celebrations, happy hours and adventures
  • Gym reimbursement
  • Paid personal volunteer day 

Apply Today

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